FREE WORLDWIDE SHIPPING ON ALL ORDERS = $0.00 (4-15 business days)
EXPRESS SHIPPING = $19.99 (2-5 business days)
Orders require 3-5 business days to be processed before dispatching.
Personalized items require up to 20 business days to be created before dispatched (excluding shipping time).
Once shipped, packages generally arrive in 2-5 business days for domestic USA.
WE CANNOT CANCEL OR CHANGE ORDERS AFTER THEY HAVE BEEN PLACED.
Please double check your order as well as input any discount code you would like to use before placing your order. We cannot cancel your order or make any updates or discount code updates after the order is placed.
PLEASE MAKE SURE YOUR SHIPPING ADDRESS IS CORRECT BEFORE SUBMITTING YOUR ORDER
Orders will only be sent to the shipping address entered at check-out (no exceptions).
Should your package get sent back to us, you then have to pay for shipping costs again (redelivery costs) before we send it back to you.
In the rare case that your tracking number shows your package has been marked as delivered, but you still have not received it, we ask that you contact the shipping provider for more information. Once a package leaves our facility, it is in the hands of the shipping provider, and they will be able to open an investigation to help locate your package.
Khloe Jewels is not liable for unforeseen issues caused by the shipping provider (USPS, DHL, etc) or theft at your destination.
Khloe Jewels is NOT responsible for packages marked delivered by the shipping provider (USPS). Once your package is in the hands of USPS or the shipping provider, Khloe Jewels no longer resumes responsibility; all concerns regarding your package should be forwarded to the shipping provider or USPS Customer Service. Khloe Jewels does not replace lost or stolen packages. Please be mindful of package delays during Holiday and peak shipping times.
If you miss your delivery and fail to pick up your parcel in due time, your post office will automatically send your parcel back to us. Khloe Jewels is under no circumstances HELD responsible for an UNCLAIMED parcel, nor the wrong shipping address.
Khloe Jewels cannot control any customs or import duties applied to your parcel. All applicable charges must be paid by the customer, and we are not HELD responsible for these charges.
Khloe Jewels is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges.
Orders are shipped from our Spain warehouse, or International warehouses.
Please, email firstname.lastname@example.org for any queries.